Shipping, Return & Refund

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

For USA shipping information please click here: US SHIPPING

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Country/Zone

Order Value ($,£,Euro)

Cost ($)

Time with tracking

United Kingdom

Under £40

$3.80

2-5 Working Days

United Kingdom

Over £40

Free

2-5 Working Days

USA Under $100 $10

7-10 Days

USA Over $100 Free 7-10 Days
Austria Over 63 Euro Free 7-15 Working Days

France

Over 63 Euro

Free

7-15 Working Days

Germany Over 63 Euro Free 7-15 Working Days  

Ireland

Over 63 Euro

Free

7-15 Working Days

Italy Over 63 Euro Free 7-15 Working Days

Netherlands

Over 63 Euro

Free

7-15 Working Days

 

Other shipping costs for the Europe and rest of the world

Country/Zone

Order Value ($)

Cost ($)

Time with tracking

Rest of the World

Minimum Order $30

$24.00

7-21 Working Days

 

Country/Zone

Order Value ($)

Cost ($)

Time with tracking

Austria

Under $63

$7.99 7-15 Working Days
Belgium Flat Rate $15 7-15 Working Days
Czech Republic Flat Rate $15 7-15 Working Days
Denmark Flat Rate $15 7-15 Working Days
Estonia Flat Rate $15 7-15 Working Days

France

Under $63

$7.99

7-15 Working Days

Finland Flat Rate $15 7-15 Working Days
Germany Under $63 $7.99 7-15 Working Days  

Ireland

Under $63

$7.99

7-15 Working Days

Italy Under $63 $7.99 7-15 Working Days

Ice Land

Flat Rate

$15

7-15 Working Days

Lithuania Flat Rate $15 7-15 Working Days
Latvia Flat Rate $15 7-15 Working Days
Norway Flat Rate $15 7-15 Working Days

Netherlands

Under $63

$7.99

7-15 Working Days

Poland Flat Rate $15 7-15 Working Days

Sweden

Flat Rate

$15

7-15 Working Days

Slovakia Flat Rate $15 7-15 Working Days
Switzaland Flat Rate $15 7-15 Working Days


Returns & Refund Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.